Privacy Policy

Last updated: 3 November 2026

These terms are written in plain English to explain how projects work. They are not legal advice; if you need certainty for your situation, ask a lawyer.

This policy explains what information mueenstudio.com collects, why, and what you can do about it. Mueen Studio is a packaging and label design studio run by Mueen Haider ("I", "me", "the studio"). If you have a question about your data, email mueen@mueenstudio.com.

What I collect

• Information you send me. When you use the contact or quote form, or email me, I receive what you enter: usually your name, email address, company, project details and any files you attach (artwork, dielines, product photos).
• Usage data. The site uses Google Analytics to understand how visitors use it: pages viewed, time on page, approximate location (country/city), device and browser type, and how you arrived. This data is aggregated and does not tell me who you are.
• How the site is used. Microsoft Clarity records anonymous clicks, scrolling and page interactions so I can see which parts of a page are confusing. Text you type into forms is masked and not recorded.
• Newsletter and calls to action. If you sign up for updates or interact with a call-to-action shown through Google Reader Revenue Manager, Google processes that interaction and shares your email address with me only if you choose to sign up.

How I use it

• To reply to your enquiry, prepare a quote and deliver your project.
• To send updates or packaging tips you asked for (you can unsubscribe at any time).
• To understand which pages are useful and improve the site.

I do not sell your personal information, and I do not use it for anything unrelated to the reasons above.

Payments

Invoices for direct projects are sent and paid through Payoneer, which processes your payment details under its own privacy policy. I don't see or store your card or bank details.

Cookies

Google Analytics, Microsoft Clarity and Google Reader Revenue Manager set cookies to measure visits and to remember whether you have already seen or closed a message. The site also loads fonts from Google Fonts. You can block or delete cookies in your browser settings; the site still works without them.

Third-party services

The site relies on these providers, each with its own privacy policy:

• Google (Analytics, Fonts, Reader Revenue Manager, Search Console): policies.google.com/privacy
• Microsoft Clarity (anonymous heatmaps and session recordings): privacy.microsoft.com/privacystatement
• Hostinger (website hosting)
• WhatsApp (only if you choose to message me through the WhatsApp button)

Files and project information

Files you send for a project are used only for that project. I treat client artwork and product information as confidential and do not show work publicly when a client asks me not to or when it is covered by an NDA.

How long I keep it

I keep enquiry and project emails for as long as needed to complete the work and handle follow-up requests, usually up to three years. How long project files are kept for re-sending is explained in How We Work. Analytics data is kept according to Google Analytics retention settings.

Your choices and rights

You can ask me to show you, correct or delete the personal information I hold about you, or to stop contacting you. Email mueen@mueenstudio.com and I will reply within 30 days. Depending on where you live (for example the EU, UK or California), you may have additional rights under local law.

Children

This site is for businesses and is not directed at children under 16.

Changes

If this policy changes, the new version will be posted on this page with a new "last updated" date.

Related pages

How We Work · Refund & Cancellation Policy · Terms of Service

Questions? Email mueen@mueenstudio.com